Wednesday, September 7, 2016

Troubleshooting:Can't get Contacts to display in new emails in Outlook. Using Office 2007 and upgraded to Windows 7

Can't get Contacts to display in new emails in Outlook. Using Office 2007 and upgraded to Windows 7

I have set up Windows 7 it seems to be working fine.  Whewww.  I used Easy Transfer to backup my files and import them back into the Windows 7 machine.  Then I started re-installing my software.  When I re-installed Outlook everything seemed to
be OK, but I was wrong.  All the email work correctly and all the contacts are available, but when I try to send an email the names that appear in the contact list are NOT listed for selection in the email list.  I only get an empty box where the names should
be.  I have followed the advice of the system and gone to the  Contacts list and clicked on Properties, then on the tab Outlook Address Book.  The option to designate the contact list is greyed out and I cannot select it.  Any suggestions?

Keys to the Problem Can't get Contacts to display in new emails in Outlook. Using Office 2007 and upgraded to Windows 7

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Hello Ken,

Thank you for visiting the Microsoft Windows 7 Community site.
The issue you posted is related to MS Outlook and would be better suited in the MS Discussion Groups.
Please visit the link below to find a community that will offer the support you request.

David O
Microsoft Answers Support Engineer
Visit our and let us know what you think.

Manually editing the Windows registry

Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!

Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):

  • Click the Start button.
  • Type "command" in the search box... DO NOT hit ENTER yet!
  • While holding CTRL-Shift on your keyboard, hit ENTER.
  • You will be prompted with a permission dialog box.
  • Click Yes.
  • A black box will open with a blinking cursor.
  • Type "regedit" and hit ENTER.
  • In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
  • From the File menu, choose Export.
  • In the Save In list, select the folder where you want to save the Windows Operating System backup key.
  • In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
  • In the Export Range box, be sure that "Selected branch" is selected.
  • Click Save.
  • The file is then saved with a .reg file extension.
  • You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Recommended Method to Fix the Problem: Can't get Contacts to display in new emails in Outlook. Using Office 2007 and upgraded to Windows 7:

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