Computer turning off every 10 - 15 mins with a blue screen.
Original title: hello
Now, My computer turned off every 10 - 15 mins with a blue screen
and then restart with this description :
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 11265
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
what should I do?
Keys to the Problem Computer turning off every 10 - 15 mins with a blue screen.
Have you made any recent software or hardware changes on the system?
There are many reasons why your system may crash due to blue screen stop errors.
The most common scenarios are: Faulty drivers, Hardware issue (especially RAM), third party or Anti-virus software problem.
Let’s try the following steps and check if it helps.
You may upload the mini dump files from "C:\Windows\Minidump" on the SkyDrive for further assistance.
Also provide the link for the uploaded file:
Add files and Pictures
Use the SkyDrive tool, to upload the files
For further information, refer to the article:
How to read the small memory dump file that is created by Windows if a crash occurs
Meanwhile, let’s try the following steps and check for the issue.
Unplug all the external devices connected to your system (except the Keyboard and mouse) and check if it helps.
You may also try to update the chipset, display and network drivers to the latest version and check if it helps.
Update drivers: recommended links
You may try performing a clean boot and check if it helps.
A clean boot helps to verify if any third party application services or startup item is causing this issue.
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
You may try the steps provided in the article and check if it helps.
Resolving stop (blue screen) errors in Windows 7
Important: While performing check disk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.
Disclaimer: System Image Backup
When you restore your computer from a system image, the contents of your hard disk are replaced with the contents of the system image.
This means that any changes you've made, programs you've installed, or files you've saved after
the system image was created will likely be lost unless you have a recent backup of your data.
Hope the information helps.
Let us know if you need further assistance with Windows related issues.
We will be happy to help.
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Reboot your computer.
Another Safe way to Repair the Problem: Computer turning off every 10 - 15 mins with a blue screen.:
How to Fix Computer turning off every 10 - 15 mins with a blue screen. with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your system. Open it, and it will perform a scan for your computer. The junk files will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.
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