[Solved] Cannot open an atachment in MS Outlook 2007 unless saved.

Cannot open an atachment in MS Outlook 2007 unless saved.

One of our user is having a problem in opening an attached file in his mail.
He can open it if he saves the file first, but when he choose the "Open" option an error message appears "restrictred action, contact your system administrator" Please help, Thank
you.

Solutions to the Problem Cannot open an atachment in MS Outlook 2007 unless saved.

Download Error Fixer (Free)

Hi,
Thank you for posting in Microsoft community.
Before starting the troubleshooting steps just a few quick questions:
1.
What is the type of email account configured in Outlook (POP, IMAP, MAPI or Exchange)?
2.
Is the system on network or domain?
3.
Are you able to open the attachments from reading pane?
4.
Does the issue occur with any attachment sent or particular format of attachment?
5.
What is the format of attachment that you are trying to open?
6.
Provide us the complete error message that you receive while opening the attachments.
 
You may refer the link mentioned below and check if it helps:
http://technet.microsoft.com/en-us/library/cc178961.aspx
 
Provide us more information to help us understand the issue and assist your better:
Thanks.

Run CHKDSK

• Go to the Start button.
• In the Search box, type "cmd" (without quotes) and press Enter.
• At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
• Reboot your computer.

NOTE: You might receive an error message that states:

"Access denied as you do not have significant privileges. You have to invoke this utility in elevated mode."

If you receive the above error message, it means you are not logged into you computer as an Administrator. If that's the case, follow these steps to run the command prompt in elevated mode:

• Go to theStart button.
• Go to "All Programs > Accessories" and right click on "Command Prompt".
• Select "Run as Administrator".
• In the Search box, type "cmd" (without quotes) and press Enter.
• At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
• Reboot your computer.

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1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will scan your system. The errors will be shown in the scan result.

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