Wednesday, July 6, 2016

Tech Support: Backup fails to USB hard drive using both windows backup and Seagate backup software, trying to manually back up each folder by drag and drop (or cut and paste) also fails.

Backup fails to USB hard drive using both windows backup and Seagate backup software, trying to manually back up each folder by drag and drop (or cut and paste) also fails.

windows 7 64 bit upgrade from vista 64 bit. 
 Backup to external usb hard drive fails error 0x80070002.
 This happens using windows 7 backup software or Seagate disc manager.
 
Changed usb drive for another (and different usb port) - same problem.
 Also cannot reliably write files manually to the external HDD by drag and drop - transfers a few files in the folder then stops with message such as "This is no longer located
in K:/My pictures.
Verify the items location and try again"  K:/ in this case being the
TARGET drive not the source drive, and My pictures the file I am trying to write to.
Effectively I cannot backup to an external drive either using backup software or manually by dragging and dropping each folder.

Anwsers to the Problem Backup fails to USB hard drive using both windows backup and Seagate backup software, trying to manually back up each folder by drag and drop (or cut and paste) also fails.

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Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:

Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.

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Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.

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