Thursday, March 31, 2016

Adobe Setup Error 1402 "Could not open key" when trying to install CS4 [Solved]

Adobe Setup Error 1402 "Could not open key" when trying to install CS4

Original Title: Need administrator permissions to install Adobe Master Collection CS4
Getting error code when installing adobe CS4 collection:
Product: Adobe Setup -- Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\01CDEECBF144E4E4580990554C6C3B6F.
System error 5.
Verify that you have sufficient access to that key, or contact your support personnel.
when I try to access and change permissions as the administrator, it says persmision is denied.
I was told by Adobe that i needed to contact windows to permissions changed to allow the install of adobe CS4

Solutions to the Problem Adobe Setup Error 1402 "Could not open key" when trying to install CS4

Download SmartPCFixer to Fix It (Free)

Hi Rachel,
Adding to Pegasus [MVP]’s suggestion:
Have a look at the following article link and check if it helps you in fixing the issue:
Error 1401, 1402, 1404 or 1406 during installation of Creative Suite 4 or 5 products on Windows

Hope this helps.
Thanks and Regards,
Santosh Y – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Use the System File Checker tool to repair corrupted or missing system files:

  1. Click Start.
  2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
  3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
  4. Type or copy paste the below command line into it without quotes:
  5. "Sfc /scannow"

Recommended Method to Fix the Problem: Adobe Setup Error 1402 "Could not open key" when trying to install CS4:

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1. Download SmartPCFixer. Install it on your system.

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